Privacy Policy

VALCARE PRIVACY NOTICE

Last Updated: June 2026

General Information

We at Valcare Med Ltd. (“Valcare”, “we,” “us,” or “our”) value your privacy and are committed to secure and protect identifiable information about you.

This notice describes how we receive, collect, use, store, share, transfer, and process personal data, and your rights in relation to the data.

This notice applies to the following processing activities (collectively: “Services”):

use of our websites (www.valcaremedical.com and any of its subdomains), including any information provided through registration and contact pages (collectively: “Website”).
our marketing activities, including registrations as part of webinars, conferences, events, demo requests, emails etc.
use of our physician’s platform, available via the Website, including any data provided as part of your use of it following subscription.
operational activities necessary for business maintenance, including customer support, billing, account management, vendor management, system administration, and internal business operations.

It describes how we handle personal data about you when using our services globally. We apply a baseline set of privacy standards for all users, regardless of where they use our services from. However, as privacy laws vary significantly by territory, to ensure alignment with local requirements this notice is divided into 2 parts:

Our Global Privacy Notice. Sections that apply to all recipients and users of our Services worldwide covering our general privacy practices.
Processing Under Specific Laws. Sections containing territory-specific supplements that apply only if such territory’s regulatory framework applies to our processing of personal data about you.

In this notice, the term “personal data” refers to any information that relates to an identified or identifiable individual, consumer, or household, and includes equivalent terms under laws and regulations governing the protection of privacy and personal data such as ‘personal data’; and “processing” refers to any action we perform on personal data, including collecting, using, retaining, and deleting it.

The summary of this notice will give you a quick and clear view of our practices. The first six headings in the summary also serve as the Notice at Collection. Please take the time to read our entire notice. If you disagree with its terms, do not access or use our Service.

Index AND Summary of this Notice

The summary below will give you a quick and clear view of our practices. Please take the time to read our entire notice. If you disagree with this notice, please do not access or use our Services.

Notice at Collection and a Summary of the Notice
NOTICE AT COLLECTION	CATEGORIES OF PERSONAL DATA	We collect and process personal data related to you as relevant and necessary in connection with the type of interaction you have with us. Depending on the type of your interaction with us, such personal data includes: your name and contact details, usage data, marketing preferences, payment information, work-related information, and other information you provide us. We do not knowingly collect sensitive personal data and we ask that you do not provide it. However, under some US privacy laws, your user credentials may constitute sensitive personal data. We only process it for the purpose of providing and securing our Services. We will only receive other categories of sensitive personal data if you choose to provide it to us, and in which case – we will only use it for the purpose for which you provided it. Please do not provide us with sensitive personal data unless strictly necessary.
	HOW WE USE PERSONAL DATA?	We use personal data to provide you with and maintain the Services, send you related notifications and marketing-related messages, solicit your feedback, provide you with support, and to continue developing and making our Websites and Services better.
	WHO DO WE DISCLOSE OR SHARE PERSONAL DATA WITH?	We disclose personal data related to you to certain members of our staff, external consultants, our affiliates, our agents, our service providers acting as processors or sub-processors, or as otherwise instructed by you or our customers. We will also share personal data in connection with a merger, acquisition, or any other structural change, which will require us to disclose personal data related to you to another entity. All such parties are subject to this privacy notice or are contractually bound to keep personal data related to you confidential and appropriately secure.
	YOUR CHOICES AND RIGHTS	We will give you choices about how we use and share personal data related to you, and we will respect your rights under applicable laws. At any time, you can stop using any of our Services in accordance with the terms of that Service and we will stop collecting personal data related to you through the Service you stopped using. You can unsubscribe from our mailing lists by clicking the “Unsubscribe” or similar link in these emails and confirming the email address for which you would like to unsubscribe. You also have rights related to our processing of personal data related to you under applicable laws, as further detailed in this notice – for more information, see the “Territory-Specific Provisions” sections under this notice. You can request to exercise any of the rights detailed under this notice by contacting us at gdpo@valcaremedical.com.
	RETENTION OF PERSONAL DATA?	We retain personal data for different periods of time, depending on the purposes for processing the data, our legitimate business purposes, and pursuant to legal requirements under applicable law.
	AGGREGATED AND ANALYTICAL INFORMATION	Aggregated data is not identifiable. We use it for legitimate business purposes and standard analytical tools.
	INTERNATIONAL TRANSFERS OF PERSONAL DATA	We store and process personal data in the European Economic Area, the United States, and other regions to support the Services, either directly or through third-party service providers such as data hosting providers. The laws of the territories where personal data is stored and processed may differ from the laws of your jurisdiction. When transferring personal data from the EEA to territories without adequate data protection levels, we use appropriate safeguards such as European Union Standard Contractual Clauses to protect the security and confidentiality of personal data about you. You can contact us and request to receive a copy of such safeguard.
	PERSONAL DATA ABOUT CHILDREN	The Services is not directed to children under 18 (or other age as required by local law outside the United States), and we do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has uploaded personal data to the Services in violation of applicable law, you may contact us as described in “Contact Us” below.
	UPDATES TO THIS NOTICE	We will update our notice from time to time after giving reasonable notice.
	CONTACT US	Don’t hesitate to contact us at gdpo@valcaremedical.com for further information.
	INFORMATION SECURITY	We implement systems, applications, and procedures to secure personal data related to you to minimize the risk of theft, damage, loss of information, or unauthorized access or use of information.
	PROCESSING UNDER SPECIFIC LAWS	The general part of this notice (Our General Privacy Notice) apply to all recipients and users of our Services worldwide covering our general privacy practices. The chapter entitled Processing Under Specific Laws contains territory-specific supplements that apply only if such territory’s regulatory framework applies to our processing of personal data about you.

OUR GENERAL PRIVACY NOTICE

CATEGORIES OF PERSONAL DATA

We collect personal data that you provide to us, personal data we collect automatically when you use the Services, and personal data from third-party sources, as described below.

Personal data You Provide to Us Directly

We collect personal data that you provide to us:

Your Communications with Us. We, and our service providers, collect information you communicate to us, such as through email, contact forms on our Services, or via other means of communication (such as WhatsApp, Signal or Telegram). Such information includes your contact details (name, email address, company name, job title). Please do not provide us with sensitive personal data as part of communicating with us.
Conferences, Trade Shows, and Other Events. We will collect personal data from individuals when we attend or host conferences, trade shows, and other events. Such information includes your contact information and any additional information you choose to provide us.
Business Development and Strategic Partnerships. We will collect personal data from individuals and third parties to assess and pursue potential business opportunities, including contact details, company information, business interests, professional background, and information relevant to potential partnerships or collaborations.

Personal data Collected Automatically

We collect personal data automatically when you use the Website:

Device Information. We collect personal data about your device, such as your Internet protocol (IP) address, user settings, cookie identifiers, other unique identifiers, browser or device information, Internet service provider, and location information (including, as applicable, approximate location derived from IP address and precise geo-location information). Such information includes device type, operating system, browser type and version, screen resolution, and mobile network information.
Cookies and Other Technologies. We may use cookies to automatically process personal data when you use the Services. For more information about our use of cookies, please see our Cookies Notice.

Personal data collected from Third Parties

We process personal data about you that we receive from third parties, including our business partners service providers, and publicly-available information. This information is limited to interactions within our Services.

How We Use Personal data

We use personal data for a variety of business purposes, including to provide the Services, to improve the Services, to improve our products and services, to develop new products and services, to operate our business, to provide you with marketing materials, and with your consent, as described below.

Provide the Website

We use personal data to fulfill our contract with you and provide the Services, such as:

Providing access to certain areas, functionalities, and features of the Services;
Answering requests for support;
Communicating with you;
Sharing personal data with third parties as needed to provide the Services; and
Processing your transaction details in connection with purchases you make on the Services.

Improve the Services, Improve our Products and Services, and Develop New Products and Services

We use personal data to improve the Services, to improve our products and services, and to develop new products and services.

Operate Our Business

Pursuing our legitimate business interests such as direct marketing, research and development (including marketing research), network and information security, and fraud prevention;
Carrying out analytics;
Creating de-identified and/or aggregated information;
Allowing you to register for events;
Enforcing our agreements and policies; and
Carrying out activities that are required to comply with our legal obligations.

Marketing

We use personal data to tailor and provide you with marketing and other content.

With Your Consent or Direction

We may also use personal data for other purposes that are clearly disclosed to you at the time you provide personal data, with your consent, or as otherwise directed by you.

WHO DO WE DISCLOSE PERSONAL DATA TO

We disclose personal data to third parties for a variety of business purposes, including to provide the Services, to protect us or others, or in the event of a major business transaction such as a merger, acquisition, or asset transfer, as described below.

Disclosures to Provide the Website

We disclose personal data to the categories of third parties described below.

Service Providers. We disclose personal data to third-party service providers that assist us with the provision of the Services. This includes service providers that provide us with hosting, customer service, analytics, marketing services, IT support, and related services. In addition, personal data and chat communications may be disclosed to service providers that help provide our chat features.

Such service providers include Google Analytics. For more information about how Google uses personal data about you, please visit Google Analytics’ Privacy Notice. To learn more about how to opt-out of Google Analytics’ use of personal data about you, please click here.

We make sure that our third-party service providers provide us with adequate confidentiality and security commitments, and we will take all steps reasonably necessary to ensure that personal data about you is treated securely and in accordance with this notice.

Third-Party Services You Share or Interact With. Where the Services link to or allow you to interface, interact, share information with, direct us to share information with, access and/or use a Third-Party Service.

Any personal data shared with a Third-Party Service will be subject to the Third-Party Service’s privacy policy. We are not responsible for the processing of personal data by Third-Party Services.

Business Partners. We will share personal data about you with business partners to provide you with a product or service you have requested. We will also share personal data about you with business partners with whom we jointly offer products or services.

Once personal data is shared with our business partner, it’s processing will also be subject to our business partner’s notice. We are not responsible for the processing of personal data by our business partners.

Affiliates. We will share personal data about you with our corporate affiliates.

Disclosures to Protect Us or Others

We may access, preserve, and disclose any information we store associated with you to external parties if we, in good faith, believe doing so is required or appropriate to: comply with law enforcement or national security requests and legal process, such as a court order or subpoena; protect your, our, or others’ rights, property, or safety; enforce our policies or contracts; collect amounts owed to us; or assist with an investigation or prosecution of suspected or actual illegal activity.

Disclosure in the Event of Merger, Acquisition, or Other Asset Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, receivership, purchase of assets, transition of service to another provider, or other similar corporate transaction, personal data about you may be disclosed or transferred as part of such a transaction.

Your Choices AND RIGHTS

We will give you choices about the ways we use and share personal data about you, and we will respect the choices you make.

Email Communications. If you receive an unwanted email from us, you can use the unsubscribe functionality found at the bottom of the email to opt out of receiving future emails. Note that you will continue to receive transaction-related emails. We may also send you certain non-promotional communications regarding us and the Services, and you will not be able to opt out of those communications (e.g., communications regarding the Services or updates to this notice).
Text Messages. If you receive an unwanted text message from us, you may opt out of receiving future text messages from us by following the instructions in the text message you have received from us or by otherwise contacting us as set forth in “Contact Us” below.
Deletion of Account. At any time you can delete your account by using our standard deletion functionality available via the Services, or by contacting us using the information set forth in “Contact Us” below and requesting that we delete it.
Do Not Track. Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. Please note that we do not respond to or honor DNT signals or similar mechanisms transmitted by web browsers.
Cookies. Like many websites, we use “cookies” and we obtain information when your browser accesses our Services. For further information about cookies, please see our Cookie Notice.
Right to Access. If you find that the information on your account is inaccurate, incomplete or not up-to-date, please contact us at: gdpo@valcaremedical.com and provide us with the necessary information to correct it.

At any time, you can contact us at: gdpo@valcaremedical.com and request to access the personal data that we keep about you. We will ask you to provide us certain credentials to make sure that you are who you claim to be and to as required under applicable law, we will make good-faith efforts to locate the personal data that you request to access and provide you with a copy.

Following your review of the personal data you can request to correct, amend or delete personal data, if it is inaccurate, incomplete or not up-to-date, or if you believe that our processing of the personal data is in violation of applicable law.

We will use discretion and due care to redact personal data related to others from the information we will make available to you. Where you believe that content containing Personal data was uploaded to our Services by a third-party user, please contact such user who uploaded that content with a request to remove Personal data.

Note that depending on the laws and regulations that apply to our Processing of Personal data about you, you may be entitled to additional rights with respect to our Processing of Personal data about you. Please see the chapter entitled Processing Under Specific Laws.

Retention of Personal Data

We store the personal data we collect as described in this notice for as long as you use the Services, or as long as necessary to fulfill the purpose(s) for which it was collected, or as long as necessary to pursue our business purposes.

To determine the appropriate retention period for personal data, we may consider applicable legal requirements; the amount, nature, and sensitivity of the personal data; certain risk factors; the purposes for which we process personal data about you; and whether we can achieve those purposes through other means.

AGGREGATED AND ANALYTICAL INFORMATION

As detailed above, we use standard analytics tools. The privacy practices of these tools are subject to their own privacy policies, and they use their own cookies to provide their service. For further information about cookies, please see our Cookies Notice.

We use the standard analytics tools to learn how you and other users use our Services and to support its related activities and operations. The privacy practices of these tools are subject to their own privacy policies.

We use anonymous, statistical, or aggregated information and will share it with our partners for legitimate business purposes. It has no effect on your privacy because there is no reasonable way to extract data from the aggregated information that we or others can associate specifically with you.

International Transfers of Personal Data

We store and process personal data, either directly or using third parties such as data hosting service providers, in the European Economic Area, the United States, and in other regions to support the Services. The laws of the territories where personal data will be stored and processed can differ from the laws of the jurisdiction in which you live.

PERSONAL DATA ABOUT CHILDREN

The Services is not directed to children under 18 (or other age as required by local law outside the United States), and we do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has uploaded personal data to the Services in violation of applicable law, you may contact us as described in “Contact Us” below.

Updates to this Privacy Notice

We may change this notice at any time.

If we do so, we will post an updated version so that you are always aware of what information we collect, use, and disclose.

If the updates have minor, if any, consequences, or if they are mandated by applicable laws, they will take effect immediately, or as required, after we will post a notice on the Website or provide notice through email.

Substantial changes will be effective 30 days after we initially posted the notice.

Your continued use of our Website after any change to this notice will constitute your acceptance of such change.

Information Security

We and our hosting services implement systems, applications, measures, safeguards and procedures to secure personal data, to minimize the risks of theft, damage, loss of information, or unauthorized access or use of personal data.

These measures provide sound industry standard security. However, although we make efforts to protect your privacy, we cannot guarantee that the Services will be immune from any wrongdoings, malfunctions, unlawful interceptions or access, or other kinds of abuse and misuse.

Contact Us

Valcare, with registered offices at Maskit 2, Herzliya Pituach, 4673301, Israel, with a P.O. Box 12268, is the controller of the personal data we process under this notice.

If you have any questions about our privacy practices or this notice or to exercise your choices and rights as detailed in this notice, please contact us at: gdpo@valcaremedical.com.

Processing Under Specific Laws

Processing Personal Data Under EEA Privacy Laws

If EU data protection laws apply to the processing of Personal data about you by us, then the following terms apply in addition to the general terms of the policy.

Lawful Grounds for Processing

Where we process Personal data about you as a data controller, the processing is based on the following lawful grounds:

We process your account and payment details to perform the contract with you.
We will process Personal data to comply with a legal obligation and to protect your and others’ vital interests.
We will further rely on our legitimate interests, which we believe are not overridden by your fundamental rights and freedoms, for the following purposes:
- Communications with you, including direct marketing where you are our client or a user of our client, or where you make contact with us through our Services or otherwise.
- Cyber security.
- Support, customer relations, service operations.
- Enhancements and improvements to yours and other users’ experience with the Services.
- Fraud detection and misuse of the Services.
All processing of Personal data which are not based on the lawful grounds indicated below, are based on your consent.

Special Categories of Personal Data

We only process special categories of personal data if you choose to provide it when communicating with us and will only use it for the specific purpose for which you provided it (such as to connect you with a local medical professional).

Accordingly, when processing such data we rely on the Contract Performance legal basis for processing such personal data, and your Explicit Consent for processing special categories of data.

International Transfers

As detailed under Our General Privacy Notice, we store and process information, including personal data in the European Economic Area, the United States, and in other regions to support the Services.

If you are located in the European Economic Area (EEA), note that some of there territories have not been deemed to provide an adequate level of data protection equivalent to the EU. In such case, we will use appropriate safeguards, in particular, by way of entering into the European Union Standard Contractual Clauses as amended from time to time with the relevant recipients, or by adhering to equivalent data transfer regulations to protect the security and confidentiality of such personal data.

You can obtain a copy of the suitable safeguards that we use when transferring personal data as described above or receive further information about relevant data transfers by submitting your request to gdpo@valcaremedical.com.

Your rights under EU Privacy Laws

In addition to your rights under other sections in this policy, you have the following rights:

- Withdraw Consent. At any time, contact us if you want to withdraw your consent to the processing of personal data. Exercising this right will not affect the lawfulness of processing based on consent before its withdrawal.
- Deletion or Restriction. Request to delete or restrict access to personal data. We will review your request and use our discretion, pursuant to the provisions of the applicable law, to reach a decision about your request and respond to it.
- If you exercise one (or more) of the above-mentioned rights, in accordance with the provisions of applicable law, you may request to be informed that third parties that hold personal data, in accordance with this notice, will act accordingly.
- Portability. You may ask to transfer personal data in accordance with your right to data portability.
- Object. You may object to the processing of personal data for direct marketing purposes. Additional information about this right is available under the Your Privacy Choices chapter in this notice.
- Automated Decision Making. You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affecting you.

Complaints

- Contact Us. You can file a compliant with us if you believe that our processing of personal data about you has violated applicable privacy law, your privacy rights, or our obligations to you under this notice. You may submit your complaint by contacting us at privacy@bazak.ai.
- Contact the Regulator. You have a right to lodge a complaint with a data protection supervisory authority of your habitual residence, place of work or of an alleged infringement of the GDPR.

A summary and further details about your rights under EU data protection laws, is available on the EU Commission’s website at the following link: https://ec.europa.eu/info/law/law-topic/data-protection/reform/rights-citizens_en.

Exercising your rights

Note that when you send us a request to exercise your rights, we will need to reasonably authenticate your identity and location. We will ask you to provide us credentials to make sure that you are who you claim to be and will further ask you questions to understand the nature and scope of your request.

If we need to delete Personal data following your request, it will take some time until we completely delete residual copies of Personal data from our active servers and from our backup systems.

If you have any concerns about the way we process Personal data, you are welcome to contact us at gdpo@valcaremedical.com our privacy team and our EU and UK representatives at their contact details below. We will look into your inquiry and make good-faith efforts to respond promptly.

EU Representative

In accordance with applicable privacy laws of the EEA, we have appointed the following representatives:

Rickert Rechtsanwaltsgesellschaft mbH
Colmantstraße 15
53115 Bonn
Germany
datenschutz@rickert.net

Processing Personal data Under US Privacy Laws

If US consumer privacy laws (“US Privacy Laws”) apply to the processing of personal data about you by us, then the following terms apply in addition to the terms of Our General Privacy Notice. In this chapter, personal data includes ‘personal information’ and any equivalent term under US Privacy Laws.

Privacy Notice for all US Residents

This section applies solely to all visitors, users, and others who reside in the US. This section supersedes any contradicting provisions under the other sections of this notice.‍ Any terms defined under US Privacy Laws have the same meaning when used in this section, and as used under this section – “personal data” includes Personal data.

Overview of Personal Data Collected, Disclosed or and Shared

Categories of Personal Data Collected
- Identifiers and personal data categories are listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).
- Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding your interaction with the Services.
- Commercial information, including products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
- Inferences drawn from any of the above-mentioned information.
- Geolocation data (not precise – up to city level).
Categories of Sensitive Personal Data Processed. Our Services are not intended to process sensitive personal data (within the meaning of US Privacy Laws). The only category of sensitive personal data we collect and process is your service account log-in, and we only process it for the following purposes:
- Provide you with our Services.
- Protect the Services against malicious, deceptive, fraudulent, or illegal actions, and prevent, detect, and investigate security incidents that may compromise the Services.

Otherwise, we will only receive sensitive personal data about you if you choose to provide it to us and will only use it for the purpose for which you provided it. We do not knowingly collect any other category of sensitive personal data about you, or allow others to collect such data, and we request you not to provide it to us where not strictly required.

- Sources of Personal Data. As further detailed above, we obtain the categories of personal data related to you listed above from the following categories of sources:
  - Directly and indirectly from you and your activity on the Services.
  - We automatically collect personal data from your device and browser when you use our Services, including by using cookies and similar tracking technologies.
  - Third parties, such as reliable service providers.
- Purposes of Processing. As further detailed under Our General Privacy Notice, we use and disclose the personal data that we collect for the business and commercial purposes detailed under the How We Use Personal Data chapter in Our General Privacy Notice.
- Sensitive Personal Data. We only receive sensitive personal data (including special category data, data of special sensitivity, and any equivalent term under applicable privacy laws) when you provide us with such as part of communicating with us, and only use it for the specific purpose for which you provided it, which is reasonably expected by consumers providing such data for this purpose.
- Your Rights. In addition to other rights detailed under Our General Privacy Notice, you have the following rights as a U.S. resident:
  - Access to specific personal data and data portability rights: You have the right to request that we disclose certain information to you about our collection and use of personal data about you over the past 12 months preceding your request. Upon verification of your request, we will disclose the following information to you:
    - The categories of personal data we collected about you.
    - The categories of sources for the personal data we collected about you.
    - Our business or commercial purpose for collecting that personal data.
    - The categories of personal data that we disclosed for a business purpose, and the categories of third parties with whom we disclosed that particular category of personal data.
    - The specific pieces of personal data that we collected about you.
    - If we disclose personal data about you for a business purpose, we will provide you with a list which will identify the personal data categories that each category of recipient obtained.
  - Deletion rights. You have the right to request that we delete any personal data about you. Upon confirmation of your request, we will delete personal data about you from our records, unless an exception applies.

Opt-out of Selling or Sharing

We don’t “sell” personal data as most US Privacy Laws typically define the term “sell” or “sold” or otherwise share it with third parties for monetary or disclose it for monetary or other consideration.

Non-discrimination. You also have a right not to be discriminated against for exercising your rights under applicable United States privacy laws.
Limit the Use of Sensitive Personal Data. We do not provide you with an option to limit our use of such sensitive personal data, because (as detailed above) we already use it solely for permitted purposes under applicable U.S. Privacy Laws. If you have further questions about our use of sensitive personal data about you, please contact us at gdpo@valcaremedical.com.

Retention. Please see Retention of Personal Data under Our General Privacy Notice.

PROCESSING PERSONAL DATA UNDER ISRAELI PRIVACY LAWS

If Israeli data protection laws apply to the processing of personal data about you by us, then the following terms apply in addition to Our General Privacy Notice.

Lawful Grounds for Processing

Where we are not required under law to collect and process personal data about you (for example when we process certain personal data in connection with transactions you make) – all our processing of personal data about you is subject to your consent, and you are under no legal obligation to provide us with personal data about you.

In some cases, if you do not provide the required personal data, you will not be able to use some of our Services.

If after reading this notice you find that it does not align with your views or wishes, please refrain from using our Services. We will be sorry for that, but it is your full right.

International Transfers

As detailed in Our General Privacy Notice, we store and process personal data in the European Economic Area, the United States, and other regions to support the Services. If you are located in Israel, note that some of these territories may not provide an equivalent level of data protection. In such cases, we use appropriate safeguards, including Standard Contractual Clauses or equivalent data transfer mechanisms, to protect the security and confidentiality of personal data.

You can obtain a copy of the suitable safeguards that we use when transferring personal data by submitting your request to gdpo@valcaremedical.com.

Your Rights Under Israeli Privacy Laws

In addition to your rights under other sections of this notice, you have the following rights:

Right to Unsubscribe: At any time, you may notify us of your refusal to receive the newsletter material by using the unsubscribe link in the messages that we send you.
Right to Review Personal Data: You have a right to review personal data about you which is held in our databases, subject to certain applicable legal limitations.
Right to Correct Personal Data: If you find that any of the personal data about you is inaccurate, incomplete, unclear, or outdated, you may request that this personal data be corrected or deleted. If we decide to refuse your request, we will notify you of our refusal in accordance with applicable law, and you may appeal our decision.
Right to Delete Personal Data Transferred From the EEA: If personal data about you is transferred to us from the European Economic Area (EEA) by a source other than yourself, you have the right to request its deletion. Such deletion request is subject to limitations under applicable laws.

Please contact us at gdpo@valcaremedical.com to exercise your rights. We will ask you to provide certain details or credentials to verify your identity, before attending to your request.

Retention of Personal Data

For information about the durations for which we retain personal data, please see the Retention of Personal Data under Our General Privacy Notice.